After a leak or flood
Water damage
in Berlin.
A leak has soaked the floor, walls or ceiling? Call Stark365 – we arrange specialists for water damage in Berlin who find the source, remove the water and dry your rooms.
From a foreign phone: +49 1577 7208300 · answered 24/7
Reachable round the clock
Call us whenever the damage happens, even in the middle of the night.
Quote before we begin
You hear what the work will cost before anything is done.
Damage documented
We document the damage so you can report it to your insurer.
Common situations
in Berlin.
Tap a situation to call us – we clarify on the phone what happens next.
From the first drop to a dry flat
Water damage needs more than a quick wipe with a towel. Stark365 arranges help with water damage in Berlin in several steps: first the leak is stopped and located, then standing water is removed. After that, the moisture in floors and walls is measured, and the rooms are dried with suitable equipment until the readings are back to normal.
In Berlin buildings, water rarely stays in one place. In an Altbau with wooden floorboards and old ceilings, it can spread between storeys, while in a Plattenbau it may run along shared pipe shafts. Even in a new build, a faulty washing machine hose or a leaking shower seal can leave damp patches in the next room. Hidden moisture can lead to mould later on, which is why measuring it properly matters.
Call us and describe where the water is and roughly how much there is. On the phone we find out whether and when a specialist can visit, and we arrange the right team for your situation. On site you receive a quote before the work starts, and nothing is done without your agreement.
Limit the damage while you wait
- Stop the source: Close the main water valve if the leak is in your flat.
- Stay safe: Keep away from wet sockets, lights and appliances; switch off the affected circuit at the fuse box only if you can reach it without standing in water.
- Take photos: Photograph the wet areas and damaged items before you move anything.
- Inform others: Let your landlord or property management (Hausverwaltung) and the neighbours above or below know.
How it works.
1. Call
Describe the problem on the phone.
2. Clarify
We check whether and when someone can come.
3. Quote
Checked on site – work starts only after you agree.
4. Done
Check the result and receive the invoice on site.
Frequently asked questions
Do you help with the insurance claim?
We document the damage so you can report it to your insurer. Please contact your insurer yourself and, if you rent, also your landlord or property management. Photos you take before the work starts are useful as well.
How is the leak found if I cannot see it?
The specialist looks at the visible damage and uses measuring devices to check the moisture in walls and floors. This helps to narrow down where the water is coming from, so that only the necessary areas need to be opened up.
How long does the drying take?
That depends on how wet the building is, the materials and the size of the room. Moisture is measured at the start and checked again during drying. The specialist will explain the planned steps on site, together with the quote.
Can I explain the damage in English?
Our phone team speaks basic English. Please tell us in simple words where the water is – 'kitchen', 'ceiling', 'bathroom' – and give your address. You can also read out the German sentences on this page to help us understand.
Other services in Berlin
Emergency locksmith Emergency electrician Emergency plumber Pest control Handyman Drain cleaning All services
Water damage needed in Berlin?
Call us – we clarify whether and when someone can come to you.