Water where it shouldn't be
Emergency plumber
in Berlin.
Water spraying from a pipe, a toilet that keeps running or no hot water? Ring Stark365 and we arrange an emergency plumber in Berlin – at any time of day or night.
From a foreign phone: +49 1577 7208300 · answered 24/7
Someone answers 24/7
Our phone line stays open through the night and at weekends.
No work without your OK
The plumber explains the repair and its cost before beginning.
Bill settled on site
You get a proper invoice when the plumber has finished.
Common situations
in Berlin.
Tap a situation to call us – we clarify on the phone what happens next.
Plumbing problems we can help with
A plumbing emergency rarely waits for a convenient moment. Stark365 arranges an emergency plumber in Berlin for burst pipes, leaking pipes and taps, toilets that keep running or will not flush, blockages, and missing hot water on the water side of the system – for example a faulty mixer tap or a problem with the pipes leading to the water heater.
In Berlin, many Altbau flats have old pipes running through the walls, and water from a leak can soon reach the neighbours below. In Plattenbau estates, the pipes for several floors often run in one shared shaft. Knowing where the stop valve for your flat (Absperrhahn) is can save a lot of trouble – it is often under the kitchen sink, near the water meter or in the bathroom.
Phone us and tell us what is leaking or not working. We will let you know on the call whether and when a plumber can come by, and we arrange a suitable one. On site you get a quote first, and the plumber only starts after your approval. If you rent, it also helps to tell your landlord or property management about the leak.
What you can do right now
- Turn off the water: Close the stop valve for your flat or the small valve under the sink or toilet.
- Water and power: Keep away from wet sockets and appliances; if you can reach it safely, switch off that circuit at the fuse box.
- Catch the water: Put buckets and towels under the leak and move valuables out of the way.
- Tell your neighbours: If water may be running into the flat below, let them and your landlord or caretaker know.
How it works.
1. Call
Describe the problem on the phone.
2. Clarify
We check whether and when someone can come.
3. Quote
Checked on site – work starts only after you agree.
4. Done
Check the result and receive the invoice on site.
Frequently asked questions
Where is the water shut-off valve?
In most flats there is a stop valve near the water meter, under the kitchen sink or in the bathroom, sometimes behind a small panel. Toilets and taps often have their own small valve. If you cannot find it, ask your caretaker or call us.
Can I explain the problem in English?
You can, but please keep it simple – our phone team speaks basic English. Words like 'pipe', 'leak' or 'toilet' and your address go a long way. The German sentences on this page are another easy way to tell us what has happened.
What does a plumber visit cost?
We do not give prices in advance, because each repair is different. The plumber looks at the problem in your flat and tells you the cost before starting. If you agree, the work goes ahead and you receive an invoice on site.
What if water is already coming through the ceiling?
Turn off the water if the leak is in your own flat, and tell the neighbours above if it is coming from them. Keep away from wet sockets and lights. Then call us and we will arrange help – for bigger damage, see our water damage page.
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Emergency plumber needed in Berlin?
Call us – we clarify whether and when someone can come to you.